Managed and full service WordPress hosting

WordPress is the most popular and used content management system on the planet. The application uses the wellknown combination of PHP and MySQL. At the very beginning WordPress was built as a pure blog system; with growing popularity it was extended to a feature-rich website CMS. Today WordPress is the system millions of websites rely on, among them the largest on the world. Recent stats say that more than the quarter of all websites worldwide operate on WordPress.

Large selection of themes

There are many free (freemium) themes that can be browsed directly from the WordPress backend. On top of this there are various commercial market places to find the desired website layout. Also, for developers, it is quite easy to code and use your own custom theme.

Extend your website with plugins

The large choice of plugins is probably one of the reasons to choose WordPress. There is a plugin for almost whatever feature you think of. You can find form builder plugins, galleries, multilang plugins, and many more. SaaS Web has licenced a couple commercial plugins such as WPML and Gravity Forms and allow you to use the licence for your site.

Create multiple sites with once running instance

Once activated, it is possible to create multiple sites with the same WordPress core. This feature is mostly interesting for community sites or large multilang sites as an alternative to multilang plugins - quite interesting side effect using multisite is that each site can have its own users.

Easy media integration

With WordPress, the media management is very easy and intuitive. Online videos can be added as easily as to copy and paste the link into the visual editor.

Simple user management

The small and straight user management allow an efficient collaborative work, especially for small and medium sized teams. The permissions are separated into 5 roles, starting with the subscriber who has no capabilities other than editing his own profile. The contributor, the author and the editor have capabilities on writing articles and pages, editing their own or the content of others, publishing etc. The administrator is the one with all possible capabilities and access to all WordPress configuration.

Builtin search engine optimisation (SEO)

WordPress was born as a blog application where the attention to link building and content indexing was and is still high. How good the site will be optimised regarding SEO depends on the theme and the plugins which are used.

Basic data

• Project start date: 2004
• Licence: GPL v2
• Core Team: about 20
• Available languages: about 160
• Active sites: about. 70.000.000
• Technologies: Apache/NginX, PHP, MySQL

Interesting Links

• Official website
• Official documentation

Frontend - Homepage with Twenty Seventeen WordPress Theme

Backend - Dashboard / Overview page of the admin backend

Backend - General settings like name of the homepage, slogan...

Backend - Page management

Backend - Plugin management

General questions regarding Managed WordPress Hosting

What do you mean with Managed?

With SaaS Web, customers do not need to take care about technical aspects of the software. SaaS Web installs WordPress, updates the core, the plugins and the theme proactively promptly, often on the same day as the new versions are released. SaaS Web creates backups daily and also automatically before plugin or theme updates.

Do you have hosting plans for agencies?

SaaS Web is rootedly agency orientated. The proposed plans are not only increasing performance with higher packages but also significant rebates are attributed. As an example, a single WordPress instance out of a XXXL package (up to 10 WordPress instances) costs 36% less than a single instance (L package).

Can I move an existing WordPress website to SaaS Web?

Yes, and we move the site for free. And the good thing is that there will be no downtime - we create a clone of your existing site and change the DNS information if we have access to the domain management otherwise you will have to do the change.

Can I use an own domain for my WordPress website without moving it to SaaS Web?

Yes. We give you the necessary information to update the records. You should know that we offer a free domain with our WordPress Hosting packages (applies with these TLDs: at, biz, ch, com, de, es, fr, info, net and org).

General things about plugins and themes

Are the updates made manually?

Yes. SaaS Web is a managed WordPress provider. For us, managed means that we manage: we use software in order to support our word (such as WP Steve, our WordPress Management Tool), but we do not rely on fully automated processes. Once an update has been processed, we will check that the website is still working and that the pages look like before. If changes are detected, we look for the reasons and eventually, the website is restored with the last backup.

Am I allowed to install plugins and themes as a customer?

You are completely free, to install plugins and themes. You have an admin access and you have all permissions given by WordPress.

Am I allowed to install a premium plugin or theme from Envato / Themeforest / Codecanyon and are you able to update it?

Yes, you can install such plugins and themes and yes, we can update them. In order to enable us to update these plugins and themes, we need two infomation: an Envato token (you can generate it here) and the item ID (that is a string at the end of the URL, when you select a download in the customer backend, something like https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/123456789).

Am I allowed to install plugins to create my own backups?

Yes, you can install such plugins. We do not recommend it though. Our backup system will not include the directory to store the backups.

Am I allowed to install plugins to send newsletters?

Yes, you can; you need a mail gateway though, as we do not allow sending mass mails directly from the WordPress instance - mail delivery on the WordPress instances is heavily throtteled.

Technical questions about WordPress

Do I have a FTP or SSH access to my site?

By default no, we do not think that such an access is useful for you. On demand it is possible to create you an access.

Can you install WordPress multisite?

Yes, we can setup multisite for you. We also propose a switch Auch from a standard WordPress site to mutlisite. Please contact us.

Do you develop custom themes on demand?

Yes, we develop custom themes for companies. Such projects are pretty individual and need detailed information. Please contact us.

Why would I need the VPN access?

Many attacks try to break the WordPress instance via the admin backend, mostly with bruteforce attacks against username and password. In order to secure the backend against /wp-admin, we create a VPN user, the only way to access the backend.

How long do you keep the backup files?

We keep the backups by default for 7 days. Depending on the SLA, the duration can be 14 days or longer. Also, we differentiate between daily backups, backups before udpates and manual backups.

Do you have only WordPress on Nginx?

By default, new WordPress instances (L package) are installaed on our Nginx web servers. Customers of bigger plans (XL or higher) can choose between Nginx and Apache.

My SaaS Web WordPress blog should be integrated in an existing website - is that possible?

Yes, we can setup your WordPress instance so that you can integrate it into your existing website using an URL like://your-website.tld/blog.